Tag Archives: Call Centers

Press Release; Governor Scott Declares Opioid Public Health Emergency

 

Here is Gov. Scott’s Press Release Declaring Statewide Public Health Emergency for Opioid Epidemic

 

Tallahassee, Fla. — Today, following the Centers for Disease Control and Prevention (CDC) declaring a national opioid epidemic, Governor Rick Scott signed Executive Order 17-146 directing a Public Health Emergency across the state. By signing the Emergency Order, it will allow the state to immediately draw down more than $27 million in federal grant funding from the United States Department of Health and Human Services (HHS) Opioid State Targeted Response Grant which was awarded to Florida on April 21 to provide prevention, treatment and recovery support services. Without the order, it would have taken months for the state to distribute these funds to local communities. In addition to declaring a Public Health Emergency, Surgeon General Dr. Celeste Philip will issue a standing order for Naloxone, an emergency treatment for opioid overdose. This will ensure first responders have immediate access to this lifesaving drug to respond to opioid overdoses.

Governor Scott said, “Today, I issued an executive order which allows the state to immediately draw down more than $27 million in federal grant funding which will immediately be distributed to communities across the state to deal with the opioid epidemic. HHS Secretary Dr. Tom Price awarded the Opioid State Targeted Response Grant to Florida and I want to thank the Trump Administration for their focus on this national epidemic. I have also directed State Surgeon General Dr. Celeste Philip to declare a Public Health Emergency and issue a standing order for Naloxone in response to the opioid epidemic in Florida.

“Last month, I directed the Department of Children and Families (DCF), the Department of Health (DOH) and the Florida Department of Law Enforcement (FDLE) to meet with communities in Palm Beach, Manatee, Duval, and Orange Counties to identify additional strategies to fight the rising opioid usage cases in Florida. They have gotten a lot of feedback this week and we will continue to look at additional ways we can fight this national epidemic which has taken the lives of many Floridians.

“I know firsthand how heartbreaking substance abuse can be to a family because it impacted my own family growing up. The individuals struggling with drug use are sons, daughters, mothers, fathers, sisters, brothers and friends and each tragic case leaves loved ones searching for answers and praying for help. Families across our nation are fighting the opioid epidemic and Florida is going to do everything possible to help our communities.”

Attorney General Pam Bondi said, “This declaration will help strengthen our continued efforts to combat the national opioid epidemic claiming lives in Florida by providing additional funding to secure prevention, treatment and recovery support services. I want to thank Governor Rick Scott for his continued partnership in combating drug abuse in our state; from shutting down pill mills to outlawing deadly synthetic drugs, Governor Scott has long supported efforts by my office and law enforcement to raise awareness, stop drug abuse and save lives.”

See the Executive Order and Public Health Emergency here.

Behavioral health thought leaders have been attending addiction conferences to get better educated on the drug rehab marketing changes. Other government leaders have been pushing legislation fighting the epidemic reducing the gray, illegal operating areas of treatment centers and sober living facilities. Dave Aronberg, Florida State Attorney, and Al Johnson, Asst. State Attorney have put an army of law enforcement in place closing down operators who are participating in illegal patient brokering and putting many lives in danger. They have also been the driving force for tighter laws by pursuing legislation that protects those seeking treatment, and those in treatment.

These key players fighting the epidemic are making changes to industry marketing and operating regulations with House Bill 807, and 65D30. All industry Executives “Need to Know” the extreme changes that are coming, get involved now, be prepared for the changes about to occur, and get educated on ethical business practices. 

You can speak with 5 Thought Leader Addiction Panelists on the coming changes to our industry including Asst. State Attorney, Al Johnson in an open Town Hall Forum on the Sober Homes Task Force on how it was formed, where it is now, and what’s in the future. Get the landscape of the legislative changes coming from the Director of Special Projects at Palm Beach County Substance Awareness Coalition and the groundbreaking work they are doing in re-molding the Administrative and Marketing Changes that are coming soon.

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American Addiction Centers Addressing 800 Number High Jacking; Due Diligence

American Addiction Centers 800’s Being Stolen

American Addiction Centers sat down with Behavioral Health Network Resources, CEO, Charles Davis on a live national radio show. American Addiction Centers wanted to educate treatment center CEO’s, and Executives on the sophisticated marketing scheme on high-jacking treatment centers 800 numbers (View radio show at the bottom of this post). Mr. Davis said, “This is a huge national problem that, and many centers are unaware their clients are being re-routed.

The addiction treatment industry is a 40 billion dollar a year industry. It’s in the midst of unprecedented change with battling patient brokering. On the forefront is “boots on the ground” patient brokering, however, the power of lead generation on Google poses just as big of a problem. Treatment centers must get educated on their marketing practices to survive. Many are unaware of the “Top 3 Rehab Marketing Missing Links Losing Revenue“. Their foundation in web marketing is poor. They need to have their websites set-up properly, get back-links from reputable sites, and have proper SEO on their keywords. On September 16, 2017, Google finally stepped up by restricting AdWords in the addiction treatment industry.

Savvy web marketers have devised ways to re-rout tens-of-thousands of calls per day. The scheme is using Google business listings. Many of the small treatment centers are not web savvy marketers. Their websites aren’t set-up properly, no Google analytics, no call tracking, and no blog. These are the perfect targets for the 800 jacking. This scheme is extremely sophisticated and is also targeting the big players like American Addiction Centers. When they get caught they just deny it. It is extremely difficult to prosecute. It is easy for anyone to change current information such as a phone number.

Anyone can submit a change to a Google business page. Google will go to the person making the changes and say is this correct. This is why even the big players are having their numbers switched. One step is to install call tracking and monitor it daily. This is inexpensive, we just set-up a small client and they are only paying about $50 per month.

American Addiction Centers Warns Industry

Addiction treatment marketing professionals should be involved with social media. At the very minimum, they should be on LinkedIn, Facebook, Twitter, G+, and YouTube. The issue American Addiction Centers is warning centers about is in many Facebook social media groups including Addiction Professional Referral Group, (16,000 Members), and The Addiction Industry Top 100 Group (5,300 Members). Many are pointing the finger on this national problem without in-depth due diligence. Get educated on this national problem in the video below. Please note we experienced technical sound difficulties and the sound does not start until 2 min. and 15 sec. into the video.

Addiction Conferences Help Educate on Drug Rehab Marketing

Behavioral Health Network Resources addiction conferencesWe held one of our addiction conferences on May 10, 2017. in Riviera Beach, FL. addressing this issue. This event featured 5 Executive Thought Leaders (Asst. State Attorney, PBC Substance Awareness Coalition, PBSO, Indian Bob, and more…) discussing sober homes regulation, and treatment center busts. In addition, what’s in store for the future, and vital marketing intel from other panelists were covered during this unique talk show host/town hall forum. This event attracted 210 addiction professionals, 90 CEOs, and 20 exhibitors.

If you are a treatment center and have not registered your Google business listing, you can find out how here.

Being involved with addiction professionals on a national basis is a must to be aware of the fraudulent practices that are happening in every state. Here are over 35 groups with well over 120,000 members that you can join;

Facebook Addiction Professional Referral Group 16,000 Members. One of Facebook’s most active addition groups, highly monitored over 4,000 banned in the last 12 months.

Linkedin Addiction Professional Referral Group 14,000 Members

Facebook Generation “X” Addiction Unleashed 9,500 Members

Facebook South Florida Addiction Connection 1,900 South Florida Members

Facebook Addiction Treatment Industry Top 100 6,200 Members

Facebook South Florida Connection Addiction and Behavioral Health 10,000 Members

Facebook Addiction and Behavioral Health Events 5,000 Members

Facebook 🚑 ᗩᗪᗪIᑕTIOᑎ ᖇEᔕᑕᑌE; ᕼEᒪᑭ ᗷEᖴOᖇE IT’ᔕ TOO ᒪᗩTE 6,000 Members

Facebook New Jersey Addiction Support 2,000 Members

Facebook Addiction and Behavioral Health Options 2,500 Members

Facebook 𝑩𝒓𝒆𝒂𝒌𝒊𝒏𝒈 𝒕𝒉𝒆 𝑪𝒚𝒄𝒍𝒆 1,000 Members

Facebook America Hates Addiction 1,300 Members

Facebook Screaming Sobriety 2,500 Members

Facebook Recovery From Within 1,900 Members

Facebook Addressing PTSD 1,800 Members

Linkedin Addiction and Behavioral Health South Florida

Linkedin California Addiction and Behavioral Health

Linkedin Addiction and Behavioral Health Marketing

Linkedin Recovery in Behavioral Health and Addictions

Linkedin Addiction Behavioral Health CEO Round Table

Linkedin Executive Drug and Alcohol Treatment

Linkedin Behavioral Health Treatment Options

Linkedin Addiction Related Clinical Director Forum

Linkedin Addiction and Behavioral Health Job Seekers

Linkedin Addiction Behavioral Health Counselor Coffee Talk ☕

Linkedin Addiction and Behavioral Health Lifestyle

FACEBOOK Behavioral Health Network Resources 2,000 Followers

TWITTER Recovery and Support 16,000 Followers

G+ Addiction and Behavioral Health B2P Referrals

Recovery Radio RAW – April 21st 2017

Posted by RecoveryRadio.fm on Friday, April 21, 2017

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Addiction Treatment Marketers; Bad Boys, Bad Boys, What Ya Gonna Do When They Come for You?

Addiction treatment marketers are feeling the heat from the national spotlight on West Palm Beach, Florida. However, the issues are nationwide and will continue unless we have industry regulation. Florida is the national leader on industry regulation by providing a formula that many other states will adopt with the exceptional legislative work that is being done here.

Addiction Treatment Marketers Be Aware

Addiction treatment marketers must be aware that the Sober Living Task Force has demonstrated Florida is serious about cleaning up the addiction treatment industry. Dave Aronberg (Florida State Attorney) Head of Sober Homes Task Force, and his army have raided many sober homes, treatment centers, and labs with many more to come. They have made it abundantly clear that if you are patient brokering, endangering lives, and operating outside of the law you will be in serious trouble with legal issues and possible jail time.

Addiction Treatment Marketers and Patient Brokering with the Florida Shuffle

Many addiction treatment marketers are well aware of the laws coming. Mr. Aronberg and his army are putting legislation in place (House Bill 807) to protect and save lives from patient brokering and bring regulation to the Wild, Wild, West. Everyone in the addiction treatment industry needs to know and clearly understand the changes in the law that are coming soon. These changes will drastically affect the current marketing and administrative practices of treatment centers and sober livings.

While some green “marketers” are still unaware of the current law, 2017 Florida Statute Chapter 817 Fraudulent Practices or in common language “patient brokering” (stricter laws and regulation in House Bill 807), that they are patient brokering, the press and social media exposure have made it difficult to have any compassion for anyone (patient brokers, or recovery advocates) who is in the gray area regardless if they are new to the industry.

 

The vast national “black market” of illegal addiction treatment marketers that have been abusing vulnerable and desperate individuals seeking treatment are being watched and investigated. These new laws affect many “patient brokers” and “recovery advocates” nationwide with the new Florida laws because many are tied into the treatment centers and sober livings in Florida that are getting busted. The new “Florida Model” laws will certainly be adopted nationwide especially in CA, TX, NY, and AZ to name a few. However, this is also going to affect the addiction treatment centers West Palm Beach.

It is paramount for West Palm Beach CEO’s, Owners, Directors, and Outreach to understand the new drug rehab marketing landscape and adopt ethical marketing and operating practices. Many in our industry have their opinions of what is ethical from second-hand information. This new era will ensure much-needed regulation, ensure everyone will understand the new laws, and generate true professionals in our industry that are qualified to make assessments for treatment and be labeled “professionals”.

Addiction Conferences Educate against Bad Addiction Treatment Marketers

We provided first-hand information, and clarity from the driving force on these changes, why these changes are being made, and what’s in the near future at our addiction conferences. in Riveria Beach, FL. This event featured Al Johnson, Asst. Florida State Attorney, Head of Sober Living Task Force, PBSO Detective, PBCSAC, and more Executive Thought Leaders. The addiction conference had an interactive audience of 200, in a talk show host/town hall forum. It educated on what is coming in the near future and how to survive the major changes coming.

Now is the time to get involved with the Sober Homes Task Force, Heroin Task Force, Palm Beach County Substance Awareness Coalition. These organizations are re-molding our industry and weeding out corruption and removing dangerous disruption. You may also be interested in joining 16,000 of your ethical peers, and individuals seeking help in the Addiction Professional Referral Group. This is an extremely active and highly monitored group providing assistance for professionals to place their clients. This group has protocols in place against patient brokers (2,000 individuals banned in the last 10 months), and is self-regulated by all its members.